ESSEX CALL CENTRE  

Recently installed by Viscom are several NEC 42" Plasmasync screens for use in the new Essex County Councils Call Centre in Colchester. Using software supplied by BT the call centre has a visual indication of the number of telephone calls waiting and the number of telephone calls taken during day.

Standard Computer wall points were provided along with Kramer signal amplifiers which drives the data signal over some 150 feet.

Blending unobtrusively from a ceiling, the PlasmaSync™ VP5 turns an ordinary space into a sophisticated multimedia environment. With multi screen operations, broad source compatibility, Digital Zoom capabilities outstanding image quality, it is ideal for call centres, conference room presentations, videoconferencing, control room and broadcast applications.

LCD displays are ideal for use in call centres. Their ultra slim profile, stunning video quality and image brightness make them perfectly suited to environments with high ambient light levels such as rooms with large windows. A range of sizes are available from 32" to large 57" displays.

Call Centres themselves vary in their size and requirements, however the need to show caller displays to large groups of people possibly on different floors, remains the same. In smaller centres one or two LCD (or plasma screens) can be incorporated. However, in the larger sites there can be as many as twenty or more, all displaying caller information.

 from £3,000+

Call us today for a Free site visit on 0208 893 1333