VISCOM AV

Corporate . Public Sector . Industry . Education . NHS . Leisure

After-sales support is an integral part of our service

Our services don't stop simply because we've finished installing your new technology. To us, after-sales support is an integral part of our service to you. Highly complex technology needs to be maintained on a regular basis if it is to perform at its best. By helping to prevent system failure, cost-effective service agreements will keep your technology working for the good of your business.

Whilst most Manufacturers and suppliers will offer you a Return To Base Warranty, installations carried out by Viscom can be serviced, on site, for minimum down time. Service periods are typically 12 months from date of installation or 3 years, if required.

Service agreements also cover on line technical support during normal business hours. We can also create a preventative maintenance agreement that covers aspects such as inspection, adjustment, cleaning and testing. We can even create an agreement that covers equipment set-up and operation during particularly important meetings and presentations - leaving you free to concentrate on the business at hand.

SERVICE CONTRACTS/AGREEMENTS

In terms of our Support Service Agreements/Contracts, Viscom AV can work with you to find a support program that will meet all of your needs. Each of these packages are designed to provide you with on-site preventative maintenance visits from our industry-certified service teams, telephone support, audiovisual parts repair and/or replacement, and more.

PREVENTATIVE MAINTENANCE AGREEMENTS
Limited regular "preventative maintenance only" contracts can be negotiated in order to help maintain and ensure that your technology investment is protected, while meeting the budget

Why choose a Viscom AV Service Agreement/Contract? Here are few reasons:
Regular preventative maintenance can extend the life of your audiovisual system A contract/agreement will provide you with peace-of-mind on system reliability The convenience of calling ONE company to handle all of your A/V service needs